.Five9 (FIVN) has been granted the 2024 Aragon Investigation Innovation Honor for AI Contact Centers and also named a Forerunner in 2 Aragon Study Entire world reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. The business was actually acknowledged as one of the most important provider in the AI Agent Platforms report.At the core of Five9’s technology is their sight for The brand new CX, where Artificial Intelligence Professionals and also AI-empowered Person Brokers collaborate to deliver hyper-personalized client expertises. The provider just recently presented new advancements featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use technology in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Technology Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Agents AI et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was also called an Innovator in The Aragon Study Planet for AI Agent Platforms in the ICC, 2025 as well as Aragon Study Globe for Intelligent Call Center, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX Platform, has been actually called a victor of the 2024 Aragon Analysis Development Award for AI Get In Touch With Centers. Also, Five9 has been actually called a Leader in two Aragon Research Planet documents: AI Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. This recognition coming from Aragon Study underscores Five9’s position as a leader in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 document positions Five9 as the absolute most
strategic vendor ranked in
the document, realizing Five9 s important eyesight for AI-driven innovation in CX. At the center of this development is actually Five9’s concept for The brand new CX where Artificial Intelligence Representatives as well as AI-empowered Human being Representatives work together to supply hyper-personalized, easy client adventures. Through inspiring businesses to supply transformative consumer communications while decreasing prices and also improving performance, Five9 is setting brand new standards for AI-powered solutions in the call center industry.
AI is actually fundamental for making phenomenal consumer expertises, and also our experts are honored to be recognized by AragonStudy as ingenious for our attempts to drive the smart get in touch with facility ahead, mentioned Jonathan Rosenberg, Chief Innovation Police Officer and Head of AI, Five9. Our focus has actually been, as well as will continue to be actually, aiding services supply those adventures with simple resources and also abilities. With each new innovation, our team take an advance for each Five9 and for the industry as a whole.
The Aragon Research study Development honor determines carriers leveraging speculative use modern technology to not only adjust as markets transform, yet to proactively interfere with as well as notify just how their markets will definitely progress. Five9 was actually officially offered along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors event.Five9’s dedication to innovation, particularly its own vision for mixturing artificial intelligence Professionals and AI-empowered Person Professionals, is setting a new requirement for how services can provide hyper-personalized and also smooth consumer knowledge, stated Jim Lundy, Creator, CEO and Lead Expert, Aragon Study. This award and also document id builds on Five9’s devotion to providing AI advancements for CX.
Earlier this year, the firm introduced new innovations, including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers, that enhance the method firms come close to CX, steering far better end results for both customers as well as agents. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Brilliant AI, supplies a thorough suite of answers to power AI-elevated client adventures that provide far better service results and Deliver Joy to CX.
Our merged cloud-native offering permits hyper-personalized client experiences and additional encouraged staff members, bring in every client interaction more connected, effortless, and personal. Trusted through 2,500 +customers and 1,400+ partners internationally, Five9 combines the power of AI, our system, and our folks to steer AI-elevated CX.For additional information, browse through www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Civil rights Scheduled.
The id of an Aragon Analysis award champion is not a promotion by Aragon Research study of any supplier, product, or company. View resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What significant awards did Five9( FIVN) succeed in 2024 from Aragon Study? Five9 won the 2024 Aragon Investigation Innovation Award for Artificial Intelligence Contact Centers and was named a Forerunner in pair of Aragon Investigation Planet records: AI Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025.
What new AI products did Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to transform consumer experience administration.Just how performs Five9’s( FIVN )NEW CX vision influence client service? Five9’s NEW CX sight blends AI Brokers along with AI-empowered Individual Brokers to deliver hyper-personalized, effortless clientexpertises while lowering prices and boosting productivity.
What was actually Five9’s( FIVN) critical position in the Aragon Research Planet 2025 report? Five9was actually installed as the most calculated supplier in the artificial intelligence Broker Operating Systems in the ICC, 2025 document, acknowledging their tactical eyesight for AI-driven development in CX. When performed Five9( FIVN) obtain the AragonResearch Study Innovation
Honor
?
Five9 was officially introduced with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.